FAQ's

• City Sightseeing Brussels guides you through the city in 8 languages. The driver will provide you with earphones. You can choose you language : English, French, Dutch, German, Chinese, Italian, Russian and Spanish. During the tour you can easialy switch to another language.

• No, you cann't. But you get some discount when visiting some of our partners such as : the Atomium, Mini-Europa, Autoworld, Planète Chocolat, The Waffle Factory and Chez Leon. Just show your ticket or use the vouchers in our Cityguide.

• Find the logo of City Sightseeing Brussels on our red buses or at the official stops of the STIB, Brussels Public Transport Company.

• Near our stop 1 at the Central Station there is an Interparking where you can park your vehicle.
  At the Hop On Hop Off stops Cinquantenaire and  Atomium there is usually quite a lot of parking space available.

• Unfortunately electric wheelchairs cann't be taken on board due to dimensions and weight. Other wheelchairs can be brought on board, but unfortunately there are no lifts or ramps for wheelchairs in our buses available. Our staff is very friendly. If you're unsure or require assistance, please ask one of our friendly staff members to help you.

• We advise you to leave all animals at their trusted place as much as possible. However, your dog is always welcome under your expert guidance and your own responsibility. Many places you want to visit during your day trip do not allow animals except guide or assistance dogs.
  

• No, our Hop On Hop Off City Sightseeing Brussels tickets are only valid on our red bus lines.

• According to the legislation, a passenger is obliged to carry a seat belt. Our buses are equipped with safety belts. For your own safety: wear them!

• If you forgot something on one of our double deckers, please report it immediately. E-mail us at [email protected] with a description of what you have forgotten and add your contact information. If a passenger or one of our employees found something, we can quickly try to figure out how you get your lost property back the quickest way and without paying too much. A tip: check very well if you have all your belongings with you when you leave the bus. We find dozens of coats, umbrella, mobile phones, wallets and handbags every year.

• Some of our Hop On Hop Off stops are nearby some hotels. So if you are lucky or if you especially picked a hotel near our stops you have an advantage. But, unfortunately we do not provide a pick-up service as a standard. You always can contact us for a specific offer: [email protected]

• Yes, provided that other passengers are not disturbed or that safety is endangered. Our drivers can decide. You bear all responsibility in case of damage, loss or theft.
  

• No, students or elderly do not get a discount. They do get the discount if ordering tickets online.

• Of course, that is possible. There are no obligations at all. A friendly word, a thank you or a tip : they certainly will appreciate it.

• Yes you can . And we also have a red Oldtimer dubbeldeck bus for rent. Check the dedicated page on this website here.

• Yes you can indeed. You will have a discount of 2 € . Be smart & book right away.

• No. Buying your ticket online, however entitles you to a discount. Alternatively, best is to purchase your ticket from one of our busdrivers at any of our Hop On Hop Off stops.

• Booking online a ticket entitles you to a discount of 2 €. But also on the City Sightseeing Brussels busses (most of them are equipped with electronic payment systems. However we never accept American Express), in a lot of Hotels in Brussels and at the Office of Tourism (Visit.Brussels, Koningsstraat 2, 1000 Brussel). 

• No, it´s not possible to reserve seats, but with buying an online ticket we guarantee free seat(s) for you. Seats on the bus are allocated on a first-come, first-served basis. We advise you to be at the Hop On Hop Off stop on time.

• Tickets are valid for 24 hours or 48 hours, depending on the kind of ticket that you buy. You can make as much Hop On Hop Offs as you wish..  That means, when you buy your ticket for today andyou Hop On at 15.00 , your ticket is valid until tomorrow at 15.00. Take care of the last departure time of our busses !

• We can not scan electronic tickets for the time being. It is undispensable to have an outprint of your online booked ticket. Show your printed ticket to a member of staff at one of our stops or aboard the bus. They'll issue a receipt that you'll be able to use to hop on the bus throughout the validity of your ticket.

• Yes, after redemption the 48 h ticket can only be used two days in a row.

• Yes, there is a group discount. Visit our bookingspage.

• Of course. Under the responsibility of the parents or those companioning them. And we even have a special ticket price for them. Check out our bookingpage !

• Before boarding, you have to present your online ticket by all means. Or contact our support service by e-mail [email protected] immediately to request a reprint. By request, the ticket will be sent to you as pdf-file. Alternatively, you can also take a print-out of the "e-mail order confirmation" as a proof of purchase.

• No, we do not offer half a day or 2 hour tickets.

• Go to the booking page of the website. All the prices are mentioned. If you book a ticket on-line you get a 2 € discount. On the bus our drivers will be glad to selll you a ticket . You can pay with cash (Euros). Not all busses are equipped with electronic payment devices for the time being (we do not accept American Express). Near busstop 1 at the Central Station, you can find cash machines.

Yes indeed, a printed version is needed to show to the driver.

• With a Hop On Hop Off ticket from City Sightseeing Brussels you can travel on 1 of our 2 Brussels lines. You can leave the busses on1 of the 22 Hop On Hop Off stops, explore the area, get back on a later bus and continue the chosen route. This as much as you wish during the validity of your ticket. Check the frequency of the buses in the timetable to be back in time for your next bus. From mid-July till the end of August, for example, there is a bus every 15 minutes.
  

• City Sightseeing buses run along a fixed route. Our 2 lines follow routes along the most important attractions and sights of Brussels. Our Hop On Hop Off stops were selected by professionals so you can also visit the most important places in Brussels. Just step off the bus where you want (Hop Off) and then step back on  when you want (Hop On).
  

• Certainly, you leave the bus at the Hop On Hop Off stop that you choose. The audio guide comments rotate in a constant run, so you will have heard all the comments if you make the complete route end up at the same stop where you started your trip.
• We do have a starting point : the stop 1 of both lines at the Central Station. The 2 lines start and end at that point. If you Hop On on another Hop On Hop Off stop, you will need to Hop Off at the Central Station, even if you only started your tour very recently.
  

• Well, eeeuhm ... not all. But if you balance your own Hop On Hop Off trip well and take both Line 1 - Atomium (Blue Line) & Line 2 - Europe (Red Line), a City Sightseeing Brussels tour is the most comprehensive way to get to know Brussels. You will then have seen a very large part of the most important Brussels attractions. The routes are organized in collaboration with Visit.Brussels (Brussels City Tourist Office) and other tourism professionals.
  

• We recommend to visit the city with both lines. Line 1 takes you to the northern part of the city. This line gives a more general view of the city and travels along the Atomium (still the most iconic monument in Belgium). Line 2 leads you to the southern part of the city. This line focuses more on what the city has to offer on a national, European and international political level.
  

• You can just get back on the double deckers at every stop of the 2 lines of City Sightseeing Brussels as long as your ticket is valid. Pay attention to the timetable hanging out of the Hop On Hop Off stops ! Show your ticket to the bus driver and there you go again !

• No, a 24h Hop On Hop Off ticket is valid for the full 24h from the moment your ticket was validated by the first bus driver of the bus you Hopped On. A 48h Hop On Hop Off ticket is 48h valid. This means you can travel as much as you like without additional costs, as long as your ticket is valid.

• No, your ticket is valid on the 2 lines : on Line 1 - Atomium (Blue Line) and on Line 2 - Europe (Red Line).

• In principle, our double deckers drive every day of the year, but occasionally it happens we can not drive 1 or even 2 lines. Other days it happens Hop On Hop Off stops are closed or we have to change a route/timetable due to public traffic works or special events in the city such as Brussels 20km, Brussels Marathon, ... Check out our website or the additional info via Facebook or at the Hop On Hop Off stops.

• Yes, our double deckers run in principle 7 days at 7, all year round. But there are some exceptions (Road works, events in the city,...)

• That depends on the period of the year. This is in the summer (high season) usually between 9.30am and 6:00 pm at the Hop On Hop Off Stop 1 at the Central Station. See the timetable.

• A City Sightseeing double decker will leave at the Central Station very frequently (depending on the period of the year). Check the timetable for this! 

• If you decide to stay on the bus for a whole route without hopping off, then 1 line will take about 90 minutes and Line 2 60 minutes. This is of course depending on traffic ...